Received Product key & serial number of both but after searcing I found I must install Autocad 2013 for MAC according to my MAC configuration.
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I purchased AutoCAD LT 2013 as a subscription online in 7/2015 and am just now trying to activate it. I gone through my account online looking for the serial number as well as the 'Fulfillment' email and am not finding the serial number. It has been purchased and paid for and I have the confirmation emails from the purchase, but nowhere am I finding the information I need to activate the product and get it working.
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I've tried all of the help prompts for activation and all of them lead to needing the serial number but none of them tell me where I can find mine. I would love to speak with a person to direct me where I need to go to find the information I purchased, but am not finding a phone number and Autodesk has not replied to my requests for help online. If someone could offer some guidance, I would greatly appreciate it.
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January 2023
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